Privacy Policy

1. Information We Collect

We collect information you provide when creating an account (name, email address), your saved points balances and vouchers, search queries you make through PointsBot, and usage data such as pages visited and features used.

2. How We Use Your Information

We use your information to provide and improve the PointsBot service, send you relevant alerts and notifications you've subscribed to, process payments securely through Stripe, and personalise your experience based on your wallet and preferences.

3. Data Sharing

We do not sell your personal data. We share data only with trusted service providers (Stripe for payments, SendGrid for email delivery, OpenAI for AI responses) who are bound by confidentiality agreements. We may share data if required by law.

4. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at privacy@pointsbot.net.

5. Cookies

We use essential cookies for session management and authentication. We also use analytics cookies (Google Analytics) to understand how our service is used. See our Cookie Policy for full details.

6. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data; object to or restrict processing; and data portability. To exercise these rights, contact us at privacy@pointsbot.net.

7. Contact

For privacy enquiries, email us at privacy@pointsbot.net.